This paper studies the interplay between the operational and financial facets of capacity investment. We consider the capacity choice problem of a firm with limited liquidity and whose access to external capital markets is hampered by moral hazard. The firm must therefore not only calibrate its...

This paper considers a tandem queueing system, in which stage 1 has one station serving multiple classes of arriving customers differing in their service requirements and related delay costs, and stage 2 has multiple parallel stations, each of which provides one type of service. Each station has...

This paper presents a two-stage mixed integer programming approach for optimizing the skill mix and training schedule at the aircraft maintenance company Sabena Technics. Of course, when all workers are trained for all skills, cheaper workforce schedules are possible. However, the training that...

In this research, we study an optimal overhaul-replacement policy of a multi-degraded repairable system sold with a free replacement warranty. In the proposed replacement policy, a maintenance action and failure are dependent on a system degradation level and the system age, and hence the...

Management decisions regarding maintenance protocols critically hinge on the underlying probability distribution of the time between failures in most repairable systems. Replacement of the system with a new one resets the system age to zero, whereas a repair does not alter the system age but may...