The rapid growth and success of sharing economy, particularly e-hailing services, have attracted many organisations to participate in this business. As a result, e-hailing organisations need strategies that enable them to compete in the market. One of the strategies that could help e-hailing...

Objective – Changing environment in the business world is affecting business and the advent of the Internet has also had an enduring effect in the way companies do business. In ensuring the continued survival of a company it becomes imperative that a company develop a loyal customer base. The...

The study examines the impact of customer-based value perception on customer loyalty with food delivery services applications provided by technology services companies in the sharing economy. The data were collected through an online survey from 310 customers of Gojek, Indonesia's largest food...

This study mainly explores the direct effects of financial literacy, acquisitive learning, and experiential learning on digital transformation, while also analyzing the direct influence of digital orientation on both acquisitive and experiential learning. At the same time, this study also...

This paper investigates and compares the effects of residents' perceptions of the impacts of tourism on community participation and support for tourism development across urban and rural world heritage sites (WHSs). Partial least squares e structural equation modeling (PLS-SEM), has been...

Economic value has moved beyond delivering quality services to include distinctive brand experiences. Brand experiences are vital in developing brand loyalty and achieving business sustainability. Business performance, in particular, is influenced by customer loyalty directly through purchase...

Green entrepreneurship is the movement of deliberately addressing an environmental/ social problem/need through the apprehending of entrepreneurial ideas. However, becoming green entrepreneurs possess challenges which is needed through apprehending entrepreneurial ideas. Therefore, this study...

Manufacturing small and medium enterprises (SMEs) need to propel their creativity and innovativeness to enhance their innovation performance in the competitive and fast-changing environment. The current environment has transformed the internal working pattern, structure, and communication system...