Transforming brick-and-mortar businesses into integrated online–offline models poses significant challenges for firms operationally and strategically. We conduct a comparative case study to investigate strategic renewals that result in the convergence of offline and online operations and...

By providing quick and easy access to credit, online lending platforms may help borrowers overcome financial setbacks and/or refinance high-interest debt, thereby decreasing bankruptcy filings. On the other hand, these platforms may cause borrowers to overextend themselves financially, leading...

(cont.) are suggested to help future online grocers avoid the mistakes made by the earlier attempt, align their business strategy with the growing consumer interest in specialty foods and wellness services and find the niche market that is best for their business. Finally, a vision of future...