Developing countries, such as India and China, are the fastest growing economies in the world. The successful implementation of information and communication technologies (ICTs) in these countries is likely to hinge on a set of institutional factors that are shaped by environmental tension...

Enterprise systems (ESs) implementations often create a tension in organizations. On the one hand, these systems can provide significant operational and strategic benefits. On the other hand, implementation of these systems is risky and a source of major disruptions. In particular, employees...

Organizations have not fully realized the benefits of interorganizational relationships (IORs) due to the lack of cross-enterprise process integration capabilities. Recently, interorganizational business process standards (IBPS) enabled by information technology (IT) have been suggested as a...

August 29, 2005. Hurricane Katrina made landfall and caused catastrophic damage along the coastlines of Alabama, Mississippi, and Louisiana killing at least 1,836 people [12]. Nearly 80 percent of the city of New Orleans and surrounding areas were ravaged. Katrina is estimated to be responsible...

Interorganizational business process standards (IBPS) are IT-enabled process specifications that standardize, streamline, and improve business processes related to interorganizational relationships. There has been much interest in IBPS as organizations from different industries implement these...

Best practice suggests that modular enterprise architectures, where interfaces among business processes and services are standardized, are a key IT capability for firms to achieve profitable growth. According to recent research by Ross, Weill and, Robertson, firms must progress through four...

We conducted an exploratory study to understand the factors that played important role in the adoption of RosettaNet-based interorganizational business process standards (IBPS) in business-to-business integration (B2Bi). We found 3 sets of drivers of IBPS adoption in organizations. - i.e.,...

India is an important frontier for economic growth, investments and development. The service sector, like the manufacturing industry, in India is booming. Following the trend of their western counterparts, service organizations in India are implementing enterprise-level information and...

Although research has suggested that enterprise system (ES) implementations have major impacts on employee job characteristics and outcomes, there has been limited research that has examined the impacts of ES implementations on interpersonal relationships over time. Building on and extending...

In this research, we seek to understand how physicians would respond to a policy change, i.e. promoting paid consultations over free services, on an online platform. We found that, contrary to general expectations, physicians’ service quality increased for free consultations and decreased for...