This empirical paper explores the work of employees in charge of service innovation when firms develop and launch new scale-intensive services by addressing two research questions: i) How do employees responsible for service innovation work? and ii) what are the related managerial implications...

This paper focuses on the collaboration practices between spin-offs and their customers and suppliers. With empirical material from seven cases of incumbent-backed spin-offs, we find that suppliers are highly involved in the development of the innovation that spin-offs are based upon and...

This paper focuses on the practices between parent and child firms in corporate spinoffs. We uncover the enacted aspects of knowledge, called knowing, through theories from seven cases of incumbent-backed spin-offs and find that the management of the parent firms are highly involved in the...

We argue that practical endeavours towards mobilising and recreating knowledge is an integral part of value increasing activities, and expose how this dependency can be utilised in ameliorating practice. This bridging of knowledge and value creation constitutes organisational activities as...

In this conceptual paper, we suggest that knowledge flows constitute the antecedences of value creation by means of its communication component. Knowledge is increasingly being accepted as a source of value creation and a differentiator between firms. However, to a large extent, current...

Purpose: The aim of this conceptual study is bridging established theory on maturity models and business model innovation. The paper identifies boundary conditions and necessary steps for the design of an integrated maturity model for business model innovation. This contribution establishes a...

Empirical research has confirmed that a positive relationship exists between the implementation of innovation activities and the future performance of organizations. Firms utilize resources and capabilities to develop innovations in the form of new products, services or processes. Some firms...