Understanding travel patterns is helpful for decision-makers to draw insights from consumers' perspectives. This work took advantage of social media and analysed tourists' travel patterns from the length of itineraries and duration of stay. Using Chinese tourists in Australia as a case study,...

Purpose: This study aimed to evaluate the resolution of touristification and the SNS user’s perception of the phenomenon through analysis of social big data. Design/methodology/approach: Data were collected from a "café" and a blog on social media platforms (Naver, Daum) that were collected...

Together, social media and crowdsourcing can help entrepreneurs to attract external finance and early-stage customers. This paper investigates the characteristics and discourse of an issue-centered public on Twitter organized around the hashtag #crowdfunding through the lens of social network...

Communication professionals working for International Organizations (IOs) are important intermediaries of global governance that increasingly use social media to reach out to citizens directly. Social media pose new challenges for IO public communication, such as a highly competitive economy of...