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The present study aimed at understanding the effect of compensation satisfaction and recognition on employee retention … to stay within the company. In order to determine the relationship between employee retention, compensation satisfaction … combination with years of experience can significantly predict changes in employee retention. Moreover, there is a partial …
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Call centers play a significant role in the operational dynamics of different types of businesses. This is especially the case because a call center agent’s demeanor can impair or engender customer satisfaction, which has ramifications for business patronage. Unfortunately, the pressures...
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' intended retention and turnover. By using a unique survey data set from an American university, this study investigates a novel … provide evidence that salary raises themselves are effective monetary tools to reduce turnover; however, our results also … retention. We find that employees who have less favorable perceptions of salary adjustments, compared to what they believe their …
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exposure to stressful events. The study sought to examine the impact of burnout on performance and turnover intention of … is negatively related to performance; (2) burnout is positively related to turnover intention; (3) CS, although it has a … performance; (4) CS assumes a moderating role in the relationship between burnout and turnover intention. That is, when a person …
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