This paper addresses the problem of scheduling multipletime and priority sensitive tasks efficiently in an environmentwhere the number of resources is limited and the resourceshave varying capabilities and restricted capacities.We use a help desk environment as our working model,however, the...

We discuss information needs of marketers on the World-Wide Web and present a classificationof types of information one can possibly get about Web site visits based on its ease of gathering.We then analyze how information needs can be satisfied using different categories of informationgathered...

We adopt the view of organizations as information processingentities. As such, we propose that various exogenous and endogenousfactors should affect the performance of organizations with respect toinformation processing tasks. We present a methodology for modelingorganizational structures and...

The field of agent-based simulation of financial markets has grownconsiderably in the last decade. However, the interpretation ofsimulation results has received far less attention. Typically, theresults of a large number of simulations are reduced to one or twosummary statistics, such as sample...

Longevity risk is the risk that the promised recipient of lifetime cashflows ends up living much longer than originally anticipated, thus causing a shortfall in funding. A related risk, reimbursement risk is the risk that providers of health insurance face when new and expensive drugs are...