Bhuiyan, Nadia - In: Journal of Industrial Engineering and Management (JIEM) 4 (2011) 4, pp. 746-770
Purpose: The purpose of this paper is to propose a framework of critical success factors, metrics, and tools and … techniques for implementing metrics for each stage of the new product development (NPD) process. Design/methodology/approach: To …: The paper summarizes NPD success factors, suggests metrics that should be used to measure these factors, and proposes …