With their increasing shares of global emissions developing economies are increasingly being pressured to assume a greater role in global greenhouse gas (GHG) emission reduction. Developed countries have invested tremendously in and proclaimed renewable energy (RE) and associated smart power...

A Luminescent Solar Concentrator (LSC) is a transparent plate containing luminescent material with photovoltaic (PV) cells attached to its edges. Sunlight entering the plate is absorbed by the luminescent material, which in turn emits light. The emitted light propagates through the plate and...

Pattern based task management has been proposed as a promising approach to work experience reuse in knowledge intensive work environments. While initial work has focused on the conceptualization and development of a generic framework, the process and user interaction of the task pattern...

The paper locates the rise of the call centre within the context of the development of Taylorist methods and technological change in office work in general. Managerial utilisation of targets to impose and measure employees' quantitative and qualitative performance is analysed in four case-study...

This article locates Indian business process outsourcing (BPO) within the global supply chains of business services delivery and an international division of service labour. It acknowledges the BPO market's essential dependence on demand from lead firms in the United States and United Kingdom....

The massive rise in UK call centre employment in recent years has been closely related to developments in the finance sector. This paper analyses these developments in order to contextualise the organisational experiences of unions in the sector. Recruitment activity in both hostile and...