Working closely with the client, the tax department of Lao PDR, and World Bank colleagues, the Investment Climate Advisory Services team designed and rolled out a multifaceted campaign to introduce a new tax in Lao PDR, one that surpassed our own expectations and contributed to increased...

The Ukraine Investment Climate (IC) project and the Sustainable Business Advisory (SBA) food safety project in Ukraine formed a partnership-one that has led to tangible results in the form of burdensome regulations being abolished and businesses receiving advice on safety standards that will...

Strategic communications is used to build support and local ownership for reform initiatives while diffusing stakeholder opposition. It addresses the critical 'people' side of the reform process by fostering dialogue between stakeholders, changing perceptions, and strengthening the capacity of...