Innovation contests allow firms to harness specialized skills and services from globally dispersed participants for solutions to business problems. Such contests provide a rich setting for Operations Management (OM) scholars to explore problem solving in global labor markets as firms continue to...

Data breach notification laws in the United States mandate firms to take remedial actions when consumer data is compromised. Interestingly, the policies contained within these laws vary by state and by year of law enactment. We investigate the effects of the various policies to determine how...

Recommender systems are an integral part of the online retail environment. Prior research has focused largely on computational approaches to improving recommendation accuracy, and only recently researchers have started to study their behavioral implications and potential side effects. We used...

Our study investigates relative changes to the value individuals place on the disclosure of their private information. We use an incentive compatible mechanism to capture an individual's willingness-to-accept (WTA) for a privacy disclosure in three randomized experiments. Characteristics of the...

Prior research has shown that online recommendations have a significant influence on consumers’ preference ratings and economic behavior. Specifically, biases induced by observing personalized system recommendations can lead to distortions in users’ self-reported preference ratings after...

Prior IS research on technological change has focused primarily on organizational information systems and technology (IS&T) innovation; however, there is a growing need to understand the dynamics of supply-side forces in the introduction of new technologies. In this paper we investigate how the...

Innovation contests are increasingly adopting a format where submissions are viewable by all contestants and the information structure changes during the contest. In such an “unblind” format, contestants must weigh the costs of revealing their submissions against the benefits of improving...

Online retailers use product ratings to signal quality and help consumers identify products for purchase. These ratings commonly take the form of either non-personalized, aggregate product ratings (i.e., the average rating a product received from a number of consumers such as “the average...

Applying behavioral economic theories, we hypothesize that consumers have sticky reference prices for individual information goods, but their perceived value for customizable bundle offers can be significantly influenced by the framing of a multipart pricing scheme. The potential impacts of...