Extending research on organizational learning to multi-product environments is of particular importance given that the vast majority of products are manufactured in such environments. We investigate learning in a multi-product facility drawing on exceptionally rich data for a manufacturing firm...

Many organizations have launched online knowledge-exchanging communities to promote knowledge sharing among their employees. We empirically examine the dynamics of knowledge sharing in an organization-hosted knowledge forum. Although previous researchers have suggested that geographic and social...

Extending research on organizational learning to multi-product environments is of particular importance given that the vast majority of products are manufactured in such environments. We investigate learning in a multi-product facility drawing on exceptionally rich data for a manufacturing firm...

This study investigates how the information that individuals accumulate through helping others in a customer support crowdsourcing community influences their ability to generate novel, popular, and feasible ideas in an innovation crowdsourcing community. A customer support crowdsourcing...

When explaining others’ behaviors, achievements, and failures, it is common for people to attribute too much influence to the individual’s disposition and too little influence to the structural and situational influences impinging on the actor. Although performance is a joint function of...