overall growth of the economy. Generally customers have different opinion about the banking services offered by their banks … on the banking services offered to customers by the banks. The study also reveals that mostly customers are agree that … bank offered them all financial inclusion schemes and employees motivate them to use the banking services …

FinTech, while from a banking sector perspective, we demonstrate how banks can better integrate FinTech and customer … howMacedonian banks can be better 'digitalized or disrupted' in a Fintech driven future. Some of the key technologies that are … elaborated with a focus on banks are: electronic banking and e-trade, digitalization, NFC technology, blockchain technology and …

and speed of information transmission. From a technological and cost-driven standpoint it may seem quite logical for banks … arises when the relationship between the bank and the user becomes a virtual one.This paper investigates the importance of … online bank was conducted and a structural equation modeling approach was used to gain important insights into how customer …