Purpose - The aim of the research was to apply the principles of the quality management system in order to establish a … framework for implementing quality management practices within the construction industry. Research methodology - The study … qualitative approach, analysing QMS documentation, case studies, and literature to gain a comprehensive understanding of QMS …

Many studies have suggested the adaptation and implementation of Total Quality Management (TQM) is likely to improve an …

often relies on stakeholder's ability to manage the dynamics between economic, environmental and societal factors. In … includes creating value through project sustainability, operational effectiveness and stakeholder engagement rather than just …

stakeholders. Devising systemic plans and protocols to achieve products at desired levels is the need. Systemic thinking is …. A systemic approach is required to find options for resolutions for complex problems. Stakeholder characteristics triad … strategy. Sometimes, stakeholder Management goes beyond strategy and plan. It builds relationships in project. Relationship …

In construction industry today, the consultancy companies need to improve service quality- an important part of … reputation. The question is whether the dimensions applied to measure the quality of the generic services can be applied to the … the qualitative method to suggest possible set of dimensions to measure the service quality of the construction project …