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that when an emotion is associated with the appraisal of uncertainty (certainty), consumers infer that their affective …
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The shopping service of the store plays an important role in shaping the opinions of custom-ers in a store. Endless progress has been made on quality management of consumer services confirmed through numerous methods and standards that are based on consumers. A typical consumer receives a large...
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Although choosing from large assortments has often been found to be demotivating, a robust finding in the marketing literature is that consumers generally prefer larger product assortments. Standard explanations for this preference for larger assortments have focused on reason-based...
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We introduce a dynamic model of emotional behavior regulation that can generalize to a wide range of decision dilemmas. Dilemmas are characterized by availability of mutually exclusive goals that a decision maker is dually motivated to pursue. In our model, previous goal pursuant decisions...
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mode or were induced to rely either on emotion or reason. Cooperation was measured across a series of commonly used and … individuals who otherwise rely primarily on reason, but not among individuals who already rely primarily on emotion. These … findings suggest that individuals integrate their traits with emotion-based states by substituting their trait rather than …
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