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Objective – This paper aims to examine the importance of brand image, and its impact on hospital service quality as perceived by the medical tourists. Moreover, this paper also evaluates the interrelationships among perceived service quality, patient satisfaction, and behavioural...
Persistent link: https://www.econbiz.de/10012952196
health care in Mayiladuthurai Taluk. Observing the growth of private health care sector, highly number of patients get … quality factors that influence patient satisfaction with Government vs. private hospitals. A survey was conducted on patients … obtain information regarding patients' perceptions toward 13 service quality dimensions of Government and Private hospitals …
Persistent link: https://www.econbiz.de/10012865333
be associated with developing dementia in people 60-years-old and greater. Participants in the Health and Retirement …) of dementia, adjusting for participants' demographic, health, and socioeconomic factors. Experiencing low healthcare …
Persistent link: https://www.econbiz.de/10014483939
Main aim of this study is to identify barriers and critical success factors, which are affecting the level of patients …’ satisfaction. Previous studies show that the perception of the quality of care and patients’ satisfaction has the associations and … there are barriers which are affecting level of satisfaction. The patients were selected randomly and a questionnaire was …
Persistent link: https://www.econbiz.de/10014151854
This paper aims to compare the patients’ satisfaction in healthcare services provided by the public and private … hospitals in Bangladesh. A sample of 280 patients was selected to collect the primary data through SERVQUAL model to compare the … patients’ satisfaction in healthcare services. We have selected six (06) different hospitals comprising three public and three …
Persistent link: https://www.econbiz.de/10014035687
Breast Cancer patients filled in the (validated) questionnaire. A first group prior and a second group after the … implementation of a clinical pathway, a third group after the introduction of a breast cancer nurse following patients systematically … to be of major importance to coordinate the care process and guide patients through the pre- and post-operative phase of …
Persistent link: https://www.econbiz.de/10014157359
business strategy for satisfying patients by hospitals and other health care service providers. It calls for developing an …A change has continuously taken place in the Science and Technology (S&T) related to health care services. Such … development is witnessed by success of science in curing various diseases and providing satisfaction to patients. But still there …
Persistent link: https://www.econbiz.de/10014170380
Patient satisfaction has been viewed as one of the very important requirements to health care organization in recent … times than in the yore. The health care organizations are evolving rapidly as far as patient behavior is concerned. The … whereupon psychological wellbeing. Hence, the influence of socioeconomic characteristics on patient’s emotional outcomes cannot …
Persistent link: https://www.econbiz.de/10014138152
Patient satisfaction is the critical issue for healthcare providers. Health care organizations are working in a … competition with other hospitals. Patient satisfaction is basically satisfying patients’ expectations and understanding their … needs. Patients’ feedback can affect the overall quality, to improve organizational learning and development agenda and …
Persistent link: https://www.econbiz.de/10014144184
Patients have explicit desires or requests for services when they visit hospitals. However, inadequate discovery of …
Persistent link: https://www.econbiz.de/10014149094