Massaro, Maurizio; Rossi, Gina; Bagnoli, Carlo - In: The international journal of management science and … (2015) 16, pp. 94-107
of literature has been recognized. Innovation in the service sector is characterized by distinctive features, and … literature on product innovation cannot be applied verbatim. Several studies have recognized the importance of Market Orientation … to support product innovation while less attention has been paid by the service industry. In addition, previous studies …