The purpose of this research was to portray productivity in a larger context than has previously been presented, using system analysis. The result was a single causal loop diagram describing productivity in a work setting. Information on the components affecting productivity and how they...

The purpose of this research was to portray productivity in a larger context than has previously been presented, using system analysis. The result was a single causal loop diagram describing productivity in a work setting. Information on the components affecting productivity and how they...

This paper is based on the findings of empirical research conducted in 110 Slovenian companies. Using statistical methods, we examine the effect of the EFQM Excellence Model on the institutionalization of total quality management (TQM) tools and approaches, as well as financial results to...

Purpose: Achieving employee participation in continuous improvement (CI) systems is considered as one of the success factors for the sustainability of those systems. Yet, it is also very difficult to obtain because of the interaction of many critical factors that affect employee participation....

Purpose: Using the knowledge-based view as the theoretical lens, this study aims to assess the effect of middle managers' ambidexterity, continuous improvement and organizational agility on the business performance within the manufacturing and service industries.Design/methodology/approach:...