This paper aims to explore the effects of a service provider's organizational support and organizational empowerment on employee well-being in the healthcare service context. It also investigates if employee engagement has an effect on employee well-being. An empirical study among the employees...

This paper aims to explore the effects of a service provider’s organizational support and organizational empowerment on employee well-being in the healthcare service context. It also investigates if employee engagement has an effect on employee well-being. An empirical study among the...

The study aims to ascertain the underlying factors that influence the financing of the small and medium enterprises (SME) from the formal channels. A survey has been carried out among the SME entrepreneurs in order to identify the presence and importance of both the finance-related and...

This paper investigates the presence of housing bubbles in Australia at the national, capital city, and local government area (LGA) levels. We control for housing market demand and supply fundamentals using the technique of Shi (2017), and employ the recursive evolving method proposed by...

This paper aims to investigate the differences in the consumers’ response toward service failure incidents in different service categories. Additionally, it also examines in what ways customers assign responsibility to dissatisfying service outcome. A survey was conducted among 240 customers...

The purpose of this paper is to identify the key factors that youth consumers use to select fast-food restaurants in Dhaka city. Factor analysis (Principal Component Analysis) has been used as the analytical tool in order to determine these key factors. The analysis has been carried out by...

Marketing is currently undergoing a major shift driven by advances in marketing technology, which also means that marketing decision making is changing. There is not much research on how the attributes of the modern marketing landscape are reflected in marketing managers’ decision making,...