We consider service competition between two platforms, who are assumed to be farsighted, i.e., they consider the chains of reactions following their initial deviation. We first investigate the one-sided competition where the supply-side capacities of two platforms are fixed and then proceed to...

We study a two-stage decision problem, namely, the allocation and deployment of reserved inventories (RIs) in a supply network with random demand surges. The demand surge follows a time-dependent stochastic process and our objective is to minimize the expected total unmet demand in the presence...

We consider a queueing system in which customers are loss averse towards both price and delay attributes: customers compare these two attributes to their rational expectations of the outcomes, with losses being more painful than equal-sized gains being pleasant. We first study customers'...

Consider a public healthcare system consisting of a hospital, a mobile clinic (MC), and a population of potential patients. The government is concerned about the system’s healthcare spending and the population’s health outcomes. It needs to decide whether and how to provide the MC service to...

Consider a situation where a service provider serves two types of customers, sophisticated and naive. Sophisticated customers are well-informed of service-related information and make their joining-or-balking decisions strategically, whereas naive customers do not have such information and rely...

This paper examines the impact of Fee-for-Service and Bundled Payment reimbursement schemes on the social welfare, the patient revisit rate, and the patient waiting time in a three-tiered public healthcare system comprising: (a) a public funder who decides on the reimbursement rate to maximize...

In Gentzkow and Kamenica (2014), authors introduce a payoff function of the sender so that the concavification approach, which is introduced in Kamenica and Gentzkow (2011), can be applied to the scenario with costly signals. We find that this payoff function has an error and we provide the...

In this paper, we investigate a seller's voluntary disclosure strategy when serving two groups of consumers who arrive sequentially and are reference dependent with respect to product quality. Consumers may be naive or sophisticated, depending on whether they can make rational inferences from...