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The issues of measuring service quality in software industry are not considered important even though the IT industry …
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Purpose: A growing number of open source software emerges in many segments of the software market. In addition …, software products usually exhibit network externalities. The purpose of this paper is to study the impact of open source … software on the quality strategies of proprietary software vendors when the market presents positive network externalities …
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In the course of sales process of Enterprise Resource Planning (ERP) Systems, it turns out that the standard system must be extended or changed (modified) according to specific customer’s requirements. Therefore, suppliers face the problem of determining the cost of additional works. Most...
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intangible components, namely the software necessary for their operation, we have chosen to address in this paper the problems of … software products and the principles of circular economy. Thus, the paper presents the main opportunities and challenges that … circular economy involves for all stakeholders, namely manufacturers of electronic goods and developers of the related software …
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software industry, but also in various other industrial contexts. We develop the concept of Open Source Innovation (OSI) as a … generalisation of the open source model of software development (OSS). Our definition centres on the collaboration of volunteers and …
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