For many Americans, the promise of thriving in the new economy has been replaced with the realities of survival. The dot-com boom of the late 1990s marked the coming of age of the much-heralded new economy, an economic, technological, and social transformation that had been in progress for...

Engineering teams collaborating in virtual environments face many technical, social and cultural challenges. In this paper we focus on distributed teams making joint unanticipated discoveries in virtual environments. We operationalize Dossick and Neff’s definition of “Messy Talk” as a...