Both academics and practitioners emphasize the importance for product firms of pursuing service innovation. Despite a … strategic focus on service-led growth, however, many firms struggle to succeed with their service innovation initiatives. In … order to increase our understanding of the nature of service innovation in product firms, this chapter discusses the …

Despite the growing body of literature concentrating on service innovation, empirical research focusing on measuring … innovation process and to assess its impact is a pre-condition to properly manage it, we conduct a literature review of recent … empirical studies on the measurement of service innovation to ascertain our current body of knowledge. We restrict our review to …

and improved products and services) and its impact on entrepreneurial success. In particular managing innovation activity …Innovation is crucial for the success of enterprises and entrepreneurial activity. For the purposes of the study …, processes and decision-making methods entrepreneurs use (Slevin & Covin 1990, Miller 1983) reflected in innovation strategy …

Despite the fact that hackathons and digital innovation contests have emerged as substantial intermediaries in open … innovation and entrepreneurship, knowledge about how hackathons and digital innovation contests impact innovation in cities is … restricted. There is also a scarcity of models that aid in the organization of digital innovation contests. Based on the existing …

innovation strategies to augment and synergize performance of their services. …This study empirically examines the relationship between service innovation and service innovation performance …. Typology of service innovation (SI) based on new service offering/product (NSO), new service process (NSP) and new service …

. Instead a service company's level of importance for radical innovation significantly determines both, choice of users …

boosts the creativity of employees and might result in higher innovation activity. On the other hand, casual interactions in … that telecommuting prevents casual interactions and the respective information exchange, it might hamper innovation. Using … individual-level data from 15,542 German employees, this paper analyzes the relationship between telecommuting and innovation in …