The paper investigates implemented diversity and inclusion practices' effect on firm sustainability. The study covers a sample of small and middle-sized automotive firms in Czechia, where diversity and inclusion practices have been implemented in relation to firm sustainability. The paper's...

Customer satisfaction has long been among the most prominent topics in consumer behavior and in marketing in general. Satisfaction concept is typically examined in regards to consumer (B2C) markets, much less paying attention to the more multi-faceted nature of industrial (B2B) settings. The...

A case study is a valuable instrument for teaching and examining business related disciplines. Application and utilization of case studies have been discussed at length in the academic literature. To a lesser degree, authors have addressed the issue of case production. Case studies can be...