Replications of experiments are typically conducted to verify initial findings, increase their external validity, or to study the boundary conditions of treatment effects. A crucial and implicitly made assumption is that outcome measures in experiments are sufficiently comparable (i.e.,...

Behavioral public administration is the analysis of public administration from the micro-perspective of individual behavior and attitudes by drawing upon insights from psychology on behavior of individuals and groups. We discuss how scholars in public administration currently draw on theories...

Regulatory reforms across European countries have attempted to increase consumer welfare by introducing competition and choice into public service markets. But it has been questioned whether reforms have benefited all people equally, suggesting that vulnerable groups of service users are...

In this article, the authors evaluate whether the provision of good quality social services has the potential to create social cohesion. In addition to examining the relationship between social services and social cohesion, the authors expand institutional theories of social capital by...

Research findings have been contradictory with respect to the determinants of why people choose a public sector job. In this paper we use an internationally comparative design with data from 26 countries to explain public sector employment preference. The study shows that on the individual level...

Introducing choice and competition in public services was supposed to put citizens in the “driver's seat”, making them in charge of their service provision. Introducing choice often is indeed beneficial for citizens. However, it sometimes also leads to increased inequality among citizens....

In this article we introduce and showcase how social media can be used to implement experiments in public administration research. To do so, we pre-registered a placebo-controlled field experiment and implemented it on the social media platform Facebook. The purpose of the experiment was to...

Public services are often provided in markets where both public and private providers operate. Irrespective of ownership status, public services ought to be accessible regardless of clients' race, gender, ethnicity, or age. However, as theories of statistical discrimination and cream skimming...

Western governments are increasingly trying to stimulate citizens to ‘co-produce' public services, among others, by offering them financial incentives. However, there are competing views on whether financial incentives stimulate co-production. While some argue it increases citizens'...

With the increasing availability of life-saving vaccines protecting against the SARS-CoV-2 virus, government agencies worldwide face the challenge of promoting individual vaccine uptake. Encouraging citizens to contribute to the public good “herd immunity” marks an important and urgent...