The advent of the 4th Industrial Revolution has made it inevitable for firms worldwide to modify their business models to integrate ICTs into their operations. The lockdown measures to contain the COVID-19 pandemic appear to have accelerated this process as many businesses, particularly in the...

This paper aims to examine how two recent external shocks-the Covid-19 pandemic and 5G services-are transforming online shopping submarkets in Korea by estimating the effects of these two shocks on mobile shopping sales and conversion, which refers to substitution for shopping over fixed...

Although numerous reports predict huge growth potential for online shopping under COVID-19 pandemic, many do not know about determinants of user intention to continue using online shopping under such a pandemic. Given that how to motivate continuousness and retain consumers under a pandemic is...

The purpose of this study is to investigate and explore how E-Commerce forms are affected by the COVID-19 pandemic; it also aims to perceive how their value chains have changed. This paper will help students gain professional and practical skills being undertaken in this kind of circumstances,...

The COVID-19 crisis brought out the woes of India’s online gig workers as the lack of labour rights such as regulated hours of work, minimum wages, data rights and social protection exacerbated the precarity and insecurity of their work. In this context, this paper examines the question, how...

Este informe ofrece una evaluación preliminar del impacto de la crisis de COVID-19 en el comercio electrónico. Se basa en datos e información disponibles en su mayor parte hasta el tercer trimestre de 2020, incluidos aquellos procedentes de las estadísticas oficiales, las encuestas a...

Measures to limit the spread of COVID-19 have impacted retailers greatly. While many retailers temporarily closed their physical stores – due to stay-at-home orders and mandatory non-essential business closures – some online-only retailers witnessed higher sales. An omnichannel retailer is...