Extreme programming (XP) calls for intense participation by users to ensure that systems are developed to meet current needs, yet be flexible enough to adapt to future needs [Beck, 2000]. In XP projects, it is crucial for developers to align their efforts with those of the users that are...

Recommendation systems are critical tools for online retailers in their pursuit of enhanced operational performance and improved shopper experience. As such, firms invest heavily to improve their algorithms. Notwithstanding these efforts, there is usually a serious omission of demand-timing...

Application service providers (ASP), who host and maintain Information Technology (IT) applications across the Internet, emerged as an innovation in the way IT services are delivered to client firms. In spite of many potential benefits to user firms, ASPs experienced business failure and high...

Given the limited research into the impact of social media on offline sales of durable goods, this study examines the dynamic relationships between firm-generated content (FGC), user-generated content (UGC), traditional media, and offline light vehicle sales. Data were collected from the...

This paper presents new evidence on the role of embeddedness in predicting contract duration in the context of Information Technology (IT) Outsourcing. Contract duration is a strategic decision that aligns interests of clients and vendors, providing the benefits of business continuity to clients...

While considerable evidence exists on contract design for outsourced information technology (IT) services, limited work has systematically examined the partner selection strategies of firms seeking to outsource their IT services in tandem with overall dynamics in the market for IT outsourcing....

The emergence of crowdfunding could significantly ease the burden of raising funds for startup companies, and ultimately transform the nature of entrepreneurship and new firm creation. Under traditional funding mechanisms, entrepreneurs face considerable difficulties in obtaining external...

While prior research has studied the motivations of individuals to consume content on social media platforms, limited work exists on how contributors are motivated to create content. We examine the role of peer influence in content production on YouTube, where content creators are competing for...

The COVID-19 pandemic has had a negative impact on small businesses, substantially accelerating business failure and adversely affecting financial viability. We consider these issues in the context of the fitness sector. The pandemic shifted patterns of human mobility, whereby the operating...

There is a substantial body of literature on information technology (IT) outsourcing. However, little is known about employing IT outsourcing to generate innovation. In this paper, we articulate the ex ante as well as ex post contracting challenges that could preclude firms from realizing such...