outsourcing (IT-BPO) services industries. India and the Philippines in particular have offered educated human resources at low …

possible by ICT, including offshoring, outsourcing, remote work, virtual companies, and platforms. A model illustrates how new … a review of the outsourcing and offshoring literature provides instructive examples of how features of the model will …

The paper analyses the offshore outsourcing of IT services (OOIT), which have become increasingly important for the … point for our paper. We compare wage cost differentials of IT workers in key offshore locations like India to those in the … US and Europe, incorporating the hidden costs of offshoring - including long-term risks and opportunities - in order to …

Drawing on an original survey, we discuss the trends and challenges posed by the outsourcing and offshoring of business … compete for, activities and skills across a range of sectors. -- Outsourcing ; offshoring ; knowledge intensive business … services. We document and analyse the increasing offshoring of business services (administrative services, call centres, IT …

important question: what is the role of ICT and foreign outsourcing in the increased demand for skilled workers‘ Using 84 … Canadian manufacturing industries over 1981–96, we find that both ICT and foreign outsourcing are important contributors to the …

outsourcing (BPO). We complement and extend prior IS outsourcing research using organizational economics by using organizational …-section of U.S. firms. Our empirical findings indicate that firms with experience in onshore IT outsourcing (ITO) and …