To choose the appropriate resources for their healthcare needs (primary care (GP) or emergency department (ED)), patients seeking acute care must self-triage based on their own assessments of symptoms and severity. However, as patients typically lack sufficient medical knowledge, self-triage...

• We empirically investigate the importance of individual–opportunity alignment. • We test our hypothesis using the Panel Study of Entrepreneurial Dynamics II data. • We find that a misalignment of individual motivation and opportunity expectations has a detrimental effect on the...

Food waste is a severe economic and social problem. Restaurants contribute significantly to food waste because they face the classic trade-off between speed of service and leftover inventory, which is particularly crucial in the context of quick service restaurants (QSRs). To offer a high speed...

Using data from over 300,000 visits to an emergency department (ED), we study the accuracy of gatekeeping decisions (admission to the hospital or discharge home) and the effectiveness of a second gatekeeping stage (a clinical decision unit (CDU) in our context) at reducing gatekeeping errors....