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The effect of social proximity, attribution, and guilt on accepting dysfunctional customer behavior
Tomazelli, Joana Boesche
;
Rohden, Simoni F.
;
Espartel, …
- In:
Service business
18
(
2024
)
1
,
pp. 133-159
Persistent link: https://www.econbiz.de/10014504746
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Consumer reactions to technology in retail: choice uncertainty and reduced perceived control in decisions assisted by recommendation agents
Rohden, Simoni F.
;
Espartel, Lélis Balestrin
- In:
Electronic commerce research
24
(
2024
)
2
,
pp. 901-923
Persistent link: https://www.econbiz.de/10015062812
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