As delivery systems play an increasingly significant role in modern life, it is of strategical importance to design an efficient and adaptive delivery network. JD.com is the largest Business-to-Consumer (B2C) e-commerce company by revenue in China and has built the largest amount of logistics...

As customers seek more healthy lifestyles, the demand for fresh products (e.g., foods, vegetables, fruits) is undergoing a significant increase in recent years, thereby rendering escalating pressure on modern cold chain management. Specifically, the mismatch between enormous demand and the...

In this paper, we investigate the synchronization between the two echelons in two-echelon urban distribution systems. The first echelon aims at transferring goods from a warehouse to a (single) city hub located in the city center. The second echelon, managed with a fleet of environmentally...

We consider a problem where customers dynamically request next-day home service, e.g., repair or instalment. Unlike attended home delivery, customers cannot select a time window (TW), but the service provider assigns a next-day TW to each new customer if the customer can feasibly be inserted in...