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Corporate social responsibility and repurchase intentions : the parallel mediation of consumer satisfaction and consumer trust

John, Albert; Ahmad, Nisar; Shahzadi, Gulnaz; Qadeer, Faisal - In: Pakistan journal of commerce and social sciences 16 (2022) 4, pp. 604-621

Sustaining desired consumer behaviors is challenging for marketers. Organizations adopt various marketing strategies to retain their consumers, yet the role of corporate social responsibility (CSR) in this regard has been generally overlooked. The current study investigates the relationship...

Persistent link: https://www.econbiz.de/10013550304

"Look me in the eye, customer" : how do face-to-face interactions in peer-to-peer sharing economy services affect customers' misbehavior concealment intentions?

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Sharing is caring? : the effect of negative peer-to-peer experiences on loyalty intentions in the sharing economy

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Passengers as defenders : unveiling the role of customer-company identification in the trust-customer citizenship behaviour relationship within ride-hailing context

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Sharing economy platforms in Georgia : digital trust, loyalty and satisfaction

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Platform-mediated reputation systems in the sharing economy and incentives to provide service quality : the case of ridesharing services

Basili, Marcello; Rossi, Maria Alessandra - 2018

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The social sustainability of the sharing economy

Nica, Elvira; Potcovaru, Ana-Mădălina - In: Economics, management and financial markets 10 (2015) 4, pp. 69-75

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The role of national culture values and trust in online sharing hospitality platform acceptance

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The era of sharing economy : factors that influence the behavioral intentions of user and provider to participate in peer-to-peer sharing economy

Raza, Aleem; Asif, Muhammad; Ayyub, Samia - In: Serbian journal of management : an international … 16 (2021) 1, pp. 103-124

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Ethical judgments in the sharing economy : when consumers misbehave, providers complain

Culiberg, Barbara; Čater, Barbara; Abosag, Ibrahim; … - In: Business ethics, the environment & responsibility 32 (2023) 2, pp. 517-531

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