When members of an organization share communication codes, coordination across subunits is easier. But if groups interact separately, they will each develop a specialized code. This paper asks: Can organizations shape how people interact in order to create shared communication codes? What kinds...

It has been suggested that players often produce simplified and/or misspecified mental representations of interactive decision problems (Kreps, 1990). We submit that the relational structure of players’ preferences in a game induces cognitive complexity, and may be an important driver of such...

The recent literature on the productivity gains due to the adoption of information and communication technologies (ICT) has stressed the importance of the complementarities between ICT and organizational change. The ICT enable to process and diffuse a large amount of information. The reduction...

When the amount of information to be dealt with exceeds people’s short-term memory capacity, they must resort to the sampling of information. In the present study we show that, under conditions of cognitive overload (which could result from decision-making under stress, time constraints or...

The research focuses on the use of laboratory experimentation in order to design an effective MBO program for the executives of an italian electric utility corporation (Enel). A game theoretical formulation of the MBO program currently adopted by Enel is given (baseline model) and laboratory...