Operations strategies, whether prompted by competitive or regulatory forces, can greatly impact firm performance. While operations strategies cover a wide spectrum of issues - supply chain management, technology choice, capacity allocation, etc. - this dissertation focuses on two such issues,...

Improvement in energy efficiency (EE) has slowed globally since 2015 and is now falling short of the 2.6% per year target recommended by the United Nations Sustainable Development Goals, despite an abundance of EE opportunities. Barriers to EE have existed long before the rise in renewable...

Drawing from stakeholder theory, this paper explores how the supply chain characteristics of distance and power affects the adoption of consumer protection (CP) practices focused on product safety and supply chain security and assesses the implications for firm operational performance. A...

This research examines the role of complementary strengths in the relationship between firm toxic emissions and financial performance. The research posits and demonstrates that the impact of toxic emissions on performance is moderated by the firm's employee relations strengths and concerns. This...

We examine the drivers of project performance and customer satisfaction in outsourced software projects using a proprietary panel dataset. The data cover 822 customer observations related to 182 unique projects executed by an India-based software services vendor. Adopting a multidisciplinary...

Problem definition: This study examines the antecedents and consequences of knowledge sharing and monitoring based governance strategies on emissions reduction. We theorize, and empirically test, the impact of supply base diversity in industry and geographic locations on the governance strategy...