Pasaribu, Rina Djunita; Anggadwita, Grisna; Hendayani, Ratih - In: Journal of industrial engineering and management : JIEM 14 (2021) 3, pp. 622-644
business processes and design, and implement the results of business process re-engineering (BPR) in the official trip system … the BPR. Meanwhile, the qualitative method was carried out by conducting interviews and Focus Group Discussions (FGD) with … key informants in this study. Triangulation technique was used to validate the research results. Findings: The BPR process …