В статье отражены современные проблемы рационализации системы взаимодействия потребителей образовательных услуг и учреждений их предоставляющих, в данном...

Communication specialists have long been interested in analyzing messages. More recently, they have stressed the need for evaluative tools that account for situational ex pectations and constraints. Drawing from the literature on organizational and managerial effectiveness, we constructed an...

Many of the earliest business and administrative letters written in English fol lowed a set of rules called the ars dictaminis, a formal and complex model that prescribed a certain writing style and organization. The necessary pattern of organization was the following: address, salutation,...