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~accessRights:"restricted"
~isPartOf:"Die Betriebswirtschaft : DBW"
~isPartOf:"Europäische Hochschulschriften / 5"
~isPartOf:"Springer eBook Collection / Business and Economics"
~person:"Frank, Gunter"
~person:"Meffert, Heribert"
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Handbuch Dienstleistungsmanagement : Von der strategischen Konzeption zur praktischen Umsetzung
Bruhn, Manfred
(
ed.
);
Meffert, Heribert
(
ed.
)
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1998
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