-oriented approach throughout all phases of the crisis communication process, the author draws upon various business disciplines and … covers the management of issues, risk, reputation and relationships. Covering all stages of crisis communication, from pre …, and it will be of particular interest to those involved in crisis communication and management …

social media, internal and external communication, viral marketing campaigns, social CRM, employer branding, e …

This book examines the effectiveness of communication between chief information officer (CIO) and chief executive … can achieve effectiveness in their communication, including insights into antecedents and consequences of communication … effectiveness. Based on the interview data the authors develop a CIO/CEO communication model with which CIOs and CEOs can gain new …