This paper analyzes the relationship between the three enterprise software systems (enterprise resource planning (ERP), supply chain management (SCM), customer relationship management (CRM)) and firms’ innovative performance for process as well as product innovations. Using German firm-level...

This paper analyzes the relationship between service innovation and different types of enterprise software systems, i.e. standardized enterprise software designed to fit one certain business sector and enterprise software specifically customized for a single firm. Using recent firm-level data of...

This paper demonstrates how, by introducing a generic version of its previously patented product, a branded firm can influence the equilibrium in the generic segment of the market for the product. This in turn can increase the firm's profits from selling the branded version. We then use...