This paper analyzes the relationship between the three enterprise software systems (enterprise resource planning (ERP), supply chain management (SCM), customer relationship management (CRM)) and firms’ innovative performance for process as well as product innovations. Using German firm-level...

This paper analyzes the relationship between service innovation and different types of enterprise software systems, i.e. standardized enterprise software designed to fit one certain business sector and enterprise software specifically customized for a single firm. Using recent firm-level data of...

A panel of province by year data for China from 1998 to 2007 is used to estimate own- and cross-price elasticities for fixed and mobile telephone service. Identification is achieved through the use of measures of the level of competition and privatization of the industry. Moreover, using...

We empirically estimate the substitutability of fixed and mobile services for telecommunications access using a large, US household survey conducted over the period 2000-2001. Estimated cross-price elasticities confirm that second fixed line and mobile services are substitutes for one another....