Tether, Bruce - In: Economics of Innovation and New Technology 12 (2003) 6, pp. 481-505
Services dominate economic activity, but remain under-researched by analysts of innovation and technological change …. The early 'one size fits all' theories of innovation in services have in recent years given way to an appreciation that … services are diverse, not least in their innovation activities. This paper draws on recent empirical evidence from large …