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The wage premium from foreign language skills
Liwiński, Jacek - In: Empirica : journal of european economics 46 (2019) 4, pp. 691-711
Persistent link: https://www.econbiz.de/10012242445
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Foreign language skills and employment status of European natives : evidence from Germany, Italy and Spain
Gazzola, Michele; Mazzacani, Daniele - In: Empirica : journal of european economics 46 (2019) 4, pp. 713-740
Persistent link: https://www.econbiz.de/10012242447
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The impact of multilingualism on host language acquisition
Budría, Santiago; Swedberg, Pablo - In: Empirica : journal of european economics 46 (2019) 4, pp. 741-766
Persistent link: https://www.econbiz.de/10012242448
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The impact of host language proficiency on employment outcomes among immigrants in Spain
Budría, Santiago; Colino, Alberto; Ibarreta, Carlos … - In: Empirica : journal of european economics 46 (2019) 4, pp. 625-652
Persistent link: https://www.econbiz.de/10012242433
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The complexity of knowledge sharing in multilingual corporations : evidence from agent-based simulations
Civico, Marco - In: Empirica : journal of european economics 46 (2019) 4, pp. 767-795
Persistent link: https://www.econbiz.de/10012242451
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The importance of foreign language skills in the labour markets of Central and Eastern Europe : assessment based on data from online job portals
Fabo, Brian; Beblavý, Miroslav; Lenaerts, Karolien - In: Empirica : journal of european economics 44 (2017) 3, pp. 487-508
Persistent link: https://www.econbiz.de/10011782950
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Distinctive competencies and competency-based management in regulated sectors : a methodological proposal applied to the pharmaceutical retail sector in Spain
Fernandez, Alberto Ibañez; Lara, Pedro Reinares; … - In: Journal of retailing and consumer services 42 (2018), pp. 29-36
Persistent link: https://www.econbiz.de/10011826024
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How situational circumstances modify the effects of frontline employees' competences on customer satisfaction with the store
Lucia-Palacios, Laura; Pérez-López, Raúl; … - In: Journal of retailing and consumer services 52 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012132197
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Service with improper requests : how fellow customers interpret employee's judgment call
Zhou, Lanlan; Gao, Min; Kou, Yan; Yang, Jianchun - In: Journal of retailing and consumer services 62 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012648942
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Dissecting the mixed effects of human-customer service chatbot interaction on customer satisfaction : an explanation from temporal and conversational cues
Xu, Ying; Niu, Nan; Zhao, Zixiang - In: Journal of retailing and consumer services 74 (2023), pp. 1-15
Persistent link: https://www.econbiz.de/10014364474