Introduction -- Theoretical Background -- Research Design and Methodology -- Case Descriptions of the studied Communities of Practice -- CoPs as Enabler of Organizational Knowledge Creation -- CoPs as Loci of Collective Lead Userness -- CoPs as an Enhancement of Organizations’ Innovative...

The objective of this paper is to understand the reasons for creating temporary spatial proximity in work processes of knowledge-intensive business services. Obligations to create temporary special proximity are linked to developing processes of interpersonal trust. Based on qualitative...