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Can personality traits and daily positive mood buffer the harmful effects of daily negative mood on task performance and service sabotage? : a self-control perspective
Chi, Nai-Wen; Chang, Huo-Tsan; Huang, Hsien-Lier - In: Organizational behavior and human decision processes : … 131 (2015), pp. 1-15
Persistent link: https://www.econbiz.de/10011422317
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What does work meaning to hospitality employees? : the effects of meaningful work on employees' organizational commitment ; the mediating role of job engagement
Jung, Hyo Sun; Yoon, Hye Hyun - In: International journal of hospitality management 53 (2016), pp. 59-68
Persistent link: https://www.econbiz.de/10011443024
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Abusive supervision and customer-oriented organizational citizenship behavior : the roles of hostile attribution bias and work engagement
Lyu, Yijing; Zhu, Hong; Zhong, Hong-Jun; Hu, Leqi - In: International journal of hospitality management 53 (2016), pp. 69-80
Persistent link: https://www.econbiz.de/10011443029
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Effect of servicescape on customer behavioral intentions : moderating roles of service climate and employee engagement
Chang, Kuo-Chien - In: International journal of hospitality management 53 (2016), pp. 116-128
Persistent link: https://www.econbiz.de/10011443052
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Public service motivation, public management reform, and organizational socialization : testing the effects of employment at-will and agency on PSM among municipal employees
Battaglio, R. Paul; French, P. Edward - In: Public personnel management 45 (2016) 2, pp. 123-147
Persistent link: https://www.econbiz.de/10011508880
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Sexual harassment and proactive customer service performance : the roles of job engagement and sensitivity to interpersonal mistreatment
Li, Yan; Chen, Mengyuan; Lyu, Yijing; Qiu, Canhua - In: International journal of hospitality management 54 (2016), pp. 116-126
Persistent link: https://www.econbiz.de/10011474061
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The effect of servant leadership on hotel employees' behavioral consequences : work engagement versus job satisfaction
Ozturk, Anastasia; Karatepe, Osman M.; Okumus, Fevzi - In: International journal of hospitality management 97 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012820019
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The demotivating effect (and unintended message) of awards
Robinson, Carly D.; Gallus, Jana; Lee, Monica G.; … - In: Organizational behavior and human decision processes : … 163 (2021), pp. 51-64
Persistent link: https://www.econbiz.de/10012545452
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How do empowered employees engage in voice behaviors? : a moderated mediation model based on work-related flow and supervisors' emotional expression spin
Park, In-Jo; Doan, Tin; Zhu, Dan; Kim, Peter Beomcheol - In: International journal of hospitality management 95 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012547702
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Does job passion enhance job embeddedness? : a moderated mediation model of work engagement and abusive supervision
Teng, Hsiu-Yu; Cheng, Lai-Yu; Chen, Simon Chien-Yuan - In: International journal of hospitality management 95 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012547726