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~accessRights:"restricted"
~isPartOf:"Journal of business research : JBR"
~person:"Ciuchita, Robert"
~subject:"KMU"
~subject:"Konsumentenverhalten"
~subject:"Vertrauen"
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"Deal with it" : how coping with e-service innovation affects the customer experience
Ciuchita, Robert
;
Mahr, Dominik
;
Odekerken-Schröder, Gaby
- In:
Journal of business research : JBR
103
(
2019
),
pp. 130-141
Persistent link: https://www.econbiz.de/10012104123
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