Value propositions and service ecosystems from a service-dominant logic perspective -- The evolution of value … propositions -- Perceived value propositions of service ecosystems -- Orchestrating service ecosystems through value propositions … -- Towards a management framework for service ecosystems. …

perspective of opportunity income and media supervision -- QL4POMR Interface as a Graph-Based Clinical Diagnosis Web Service …, informatics, service sciences and other related areas. The variety of the papers delivers added value for both scholars and … platform for logistics and service operations. To meet the needs of consumers and to promote core competences, many …

The second volume of this successful handbook represents varied perspectives on the fast-expanding field of Service … Science. The novel work collected in these chapters is drawn from both new researchers who have grown-up with Service Science …, as well as established researchers who are adapting their frames for the modern service context. The first Handbook of …

Chapter One – Introduction to Public Sector Management and Service Operations -- Chapter Two – Public Service … Operations Management -- Chapter Three – Public Service Management and Quality Improvement -- Chapter Four – Coproduction and … of case studies, it links previous public service management, operations management and supply chain management research …

From the resource-based view to dynamic capabilities -- Dynamic capabilities for service innovation -- Introducing data …-driven service innovation -- Identifying actors and challenges -- Exploring actor roles and capabilities -- Towards a dynamic … capability framework for data-driven service innovation. . …

1. Reading and Managing Service Businesses -- 2. Service Research and Service Theory -- 3. Business Models and Service … Strategy -- 4. Techno Service Worlds? Digitization of Service Businesses -- 5. Service Operations and Productivity -- 6 …. Service Personnel and their Management -- 7. Process and Product Innovation in Service Businesses -- 8. Customer First …