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~isPartOf:"Sparkasse : Manager-Magazin für die Sparkassen-Finanzgruppe"
~person:"Beckröge, Lutz"
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Sparkasse : Manager-Magazin für die Sparkassen-Finanzgruppe
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Servicequalität als Herausforderung für ein umfassendes Change Management
Wieneke, Herbert
;
Prätsch, Joachim
;
Beckröge, Lutz
- In:
Sparkasse : Manager-Magazin für die Sparkassen-Finanzgruppe
118
(
2001
)
2
,
pp. 83-87
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