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How do collaboration and investments in knowledge management affect process innovation in services?

Ashok, Mona; Narula, Rajneesh; Martinez-Noya, Andrea - In: Journal of knowledge management 20 (2016) 5, pp. 1004-1024

Persistent link: https://www.econbiz.de/10011550578

Accurate predictions, invalid recommendations : lessons learned at the Dutch Social Security Institute UWV

Dees, Marcus; De Leoni, Massimiliano; Aalst, Wil van der; … - In: Business process management cases vol. 2 : digital …, (pp. 165-178). 2021

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Seven paradoxes of business process management in a hyper-connected world

Beverungen, Daniel; Buijs, Joos C. A. M.; Becker, Jörg; … - In: Business & information systems engineering 63 (2021) 2, pp. 145-156

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Handbook of research on business process modeling

Cardoso, Jorge (contributor); Aalst, Wil van der (contributor) - 2009

Business managers are striving to move toward process-centric organizations, but the challenge remains in ensuring adoption of a business process culture. This book aids managers in the transformation of organizations into world-class competitors through business process applications. A useful...

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Analyzing inter-organizational business processes : process mining and business performance analysis using electronic data interchange messages

Engel, Robert; Krathu, Worarat; Zapletal, Marco; … - In: Information systems and e-business management : ISeB 14 (2016) 3, pp. 577-612

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Robotic process automation : editorial

Aalst, Wil van der; Bichler, Martin; Heinzl, Armin - In: Business & information systems engineering : BISE ; the … 60 (2018) 4, pp. 269-272

Persistent link: https://www.econbiz.de/10011889876

Due time driven surgery scheduling

Samudra, Michael; Demeulemeester, Erik; Cardoen, Brecht; … - In: Health care management science 20 (2017) 3, pp. 326-352

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Process modeling recommender systems : a generic data model and its application to a smart glasses-based modeling environment

Fellmann, Michael; Metzger, Dirk; Jannaber, Sven; … - In: Business & information systems engineering : BISE ; the … 60 (2018) 1, pp. 21-38

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Dienstleistungsmodellierung 2014 : Vom Servicemodell zum Anwendungssystem

Thomas, Oliver - 2014

Methoden und Werkzeuge zur Dienstleistungsmodellierung -- Modellierung und Konfiguration von Produkten und Dienstleistungen -- Produktivitätsbewertung und Bereitstellungsmodelle für IT-Dienstleistungen -- Wirtschaftszweige und innovative Anwendungssysteme.

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Prozessmanagement in der Praxis : Wertschöpfungsketten planen, optimieren und erfolgreich steuern

Hirzel, Matthias; Gaida, Ingo - 2008 - 2., überarbeitete und erweiterte Auflage

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