As the international behaviour of firms changes, so too must the theories used to describe, explain and predict that behaviour change. This volume is conceived as an exploration of the evolving nature of internationalization in the context of shifting environmental forces in an effort to:...

Written by some of the most distinguished authors in the field, this book elucidates the critical and complex relationships between services, production and innovation. The authors discuss the limitations of current theories to explain service productivity and innovation, and call for a...

Service innovation is a young but prolific research field, with a rapidly increasing number of publications being dedicated to the area. This title explores the most significant articles that helped build and develop this field from a theoretical, empirical and methodological perspective. In...